Join us for an engaging 3-hour live webinar, specifically designed for veterinary professionals eager to elevate their practice. This workshop is tailored to empower every member of your veterinary team with the essential knowledge and practical tools needed to recognize and harness their unique skills. By doing so, you’ll enhance practice efficiency, boost productivity, increase career satisfaction, and improve the overall client experience and patient care.
Meet Your Expert Facilitators:
- Bonnie Price, DVM, MPH Veterinary Public Health Specialist
- Rhonda Bell, CVPM, PCM-Digital, CDMP Certified Veterinary Practice Manager & Digital Marketing Professional
They bring a unique blend of expertise in veterinary medicine, public health, practice management, and digital communications.
What You’ll Learn:
- Understanding Veterinary Team Roles in Client Experience:
Explore the various roles and responsibilities within the veterinary team and discover the power of collaboration and communication in enhancing team performance.
- Leveraging Team Members’ Unique Skills:
Learn strategies for assigning tasks that align with each team member’s strengths. Discover how training and development can unlock the full potential of your team and participate in a personality assessment to understand diverse working styles.
- Effective Task Utilization:
Master the art of delegating tasks based on skill levels and workload. Gain insights on providing constructive feedback, navigating state practice acts, and finding resources for better team management.
- Building a Culture of Accountability:
Establish clear expectations and create an environment where autonomy and ownership thrive. Implement systems to track progress, address performance issues constructively, and promote a culture of accountability.
- Resolving Team Challenges:
Tackle common team challenges head-on, learn to overcome trust issues in delegation, and discover simple yet effective conflict resolution techniques to foster a collaborative and credible team within your community.
- Positive Outcomes of Effective Team Utilization:
Explore the long-term benefits of optimized team utilization, including improved retention, a collaborative healthcare culture, and increased practice efficiency.
Don’t miss this opportunity to invest in your team’s success!
This program has been approved for 3-hours of non-medical continuing education credit in jurisdictions which recognize RACE approval.
This program is applicable toward continuing education requirement for Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Manager Association (VHMA).
Registration Information: https://www.pathlms.com/aaha/courses/76128/webinars/53676
