Dog Days Social Media and Brand Management
Veterinary people helping veterinary people with their veterinary brands
What???? KISS your clients? Don’t you know it’s the time of social distancing, quarantines, curbside care, and so on? Simple communication techniques to ease client tension during curbside. I don’t mean KISS your clients, I mean K.I.S.S. your clients. When I grew up my band director was forever telling us to K.I.S.S. a difficult passage… Continue reading K.I.S.S. your clients!
This is a hard season for many. It's a particularly tough time in veterinary medicine. The practices are trying to stay open with limited capabilities, sick patients, frustrated clients, and exhausted staff members, and fear of the future. I have heard of so many people online complaining about how they are treated by angry clients… Continue reading Compassion Fatigue with a Side of COVID-19 Pandemic
Handling negative reviews can be tricky and stressful. Here are some simple steps to follow when responding to a negative review.
Quick references on where to update your information so clients can see what your practice is up to during a crisis.
Easy ways to optimize the practice Facebook page. Being easily searched means easily found. Your clients are looking to verify you being easily found means something to them.
You must be logged in to post a comment.